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Contact us

How can we help you?

Our team is there for you personally – whether you have questions about products, orders, health topics or collaborations.

We're here to help you!

Frequently Asked Questions

About devyne

What is devyne?

devyne is a platform for longevity-focused nutrition. Our approach is Food-First Longevity: We believe that health and a long life can primarily be supported through nutrition, routines, and high-quality foods.

We curate functional foods, selected supplements, and evidence-based products that can help people stay healthy and perform longer.

Who is devyne for?

devyne is especially suitable for people who want to actively do something for their health, energy, and quality of life.

What does "food-first longevity" mean?

Nutrition is the foundation – not a pill.

Many health goals can already be supported through targeted nutrition. Nutritional supplements can be useful, but they should complement, not replace.

What makes devyne different from other shops?

devyne is not a typical supplement platform.

Our distinctive features:

  • Focus on food instead of pills
  • Curated selection instead of an overloaded shop
  • Orientation towards longevity routines
  • Combination of functional food and supplements
  • Focus on quality, origin, and scientific findings
Is Devyne scientifically sound?

Yes! devyne is supported by a scientific advisory board. We base our work on current findings from:

  • Nutritional Medicine
  • Preventive Medicine
  • Longevity Research
  • Metabolism and Microbiome Research

Our content is for information and inspiration only – it is not a substitute for medical advice.

Products

What products can I find at devyne?

Our product range includes, among other things:

  • functional foods
  • nuts and seeds
  • high-quality vegetable oils
  • fermented foods
  • adaptogenic botanicals
  • selected food supplements
  • longevity routines and sets
Are all products organic?

Many of our products are organic-certified or come from particularly high-quality sources.

If a product is not organic, we pay particular attention to:

  • Purity
  • Processing
  • Origin
  • Laboratory analyses
Are the products medically tested?

Our products are foods or food supplements and not medicines.

They are manufactured and tested in accordance with legal requirements.

Longevity & Health

What does longevity mean?

Longevity means living as long as possible in a healthy and vital way.

It's not just about lifespan, but about healthspan – the time during which we are healthy and active.

What role does nutrition play in longevity?

Nutrition is one of the most important factors for healthy aging.

Many studies show connections between diet and:

  • Cardiovascular health
  • Metabolism
  • Inflammatory processes
  • Gut health
  • Cell protection
Can food prevent diseases?

Food is not medicine.

However, a balanced diet can help reduce risk factors and support health.

What are functional foods?

Functional foods contain natural ingredients that go beyond mere nutrient supply.

What are longevity routines?

Longevity is rarely based on a single product.

Far more important are routines, meaning recurring habits such as:

  • balanced diet
  • regular exercise
  • good sleep
  • stress management
  • targeted nutrient supply

Order

How do I order from devyne?

You can place your order directly through our online shop.

The ordering process is simple:

  1. Select products
  2. Review shopping cart
  3. Enter address
  4. Choose payment method
  5. Complete order
What payment methods are available?

Depending on the region, we offer, among others:

  • PayPal
  • Credit card
  • Klarna
  • Apple Pay
  • Google Pay
Can I change my order after it's been placed?

As long as the order has not yet been shipped, changes may still be possible.

Please contact us as soon as possible.

Shipping

Where does devyne deliver to?

We currently deliver to:

  • Germany
  • Austria
  • other EU countries
How long does shipping take?

Delivery time is usually:

Germany: 1–3 business days

International: 3–7 business days

How much is shipping?

Shipping costs are displayed transparently at checkout.

Which shipping carrier do you use?

As a rule, we ship with reliable shipping partners such as:

  • DHL
  • DPD
  • UPS

Returns & Complaints

Can I return products?

Yes, you can return unused and unopened products within the statutory withdrawal period.

What do I do if my delivery is damaged?

Should your order arrive damaged, please contact our customer service.

Ideally with:

  • Photo of the packaging
  • Photo of the product

Customer Account

Do I need a customer account?

No. You can also order as a guest.

However, a customer account offers advantages:

  • faster orders
  • overview of orders
  • storage of addresses
How can I delete my account?

You can have your account deleted at any time by contacting customer service.

Data Protection & Security

Are my data secure?

Yes.

We treat your data confidentially and in accordance with the General Data Protection Regulation (GDPR).

Will my data be shared with third parties?

Your data will only be passed on to partners if this is necessary for processing the order (e.g. shipping service providers or payment providers).

Contact

How can I contact Devyne?

You can reach us via:

  • Email
  • Phone
  • Contact Form
  • Social Media

We strive to respond to all inquiries within 24–48 hours.