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We are here to help.

Devyne – Frequently Asked Questions (FAQ)

Find help here. We've already answered many of the most common questions for you.

About devyne

What is devyne?

devyne is a platform for longevity-focused nutrition. Our approach is Food-First Longevity: We believe that health and a long life can primarily be supported through nutrition, routines, and high-quality foods.

We curate functional foods, selected supplements, and evidence-based products that can help people stay healthy and perform longer.

Who is devyne for?

devyne is especially aimed at people who actively want to do something for their health, energy, and quality of life.

Many of our customers want to:

  • maintain their long-term health
  • increase their energy
  • sleep better
  • support their immune system
  • keep their metabolism stable
What does "food-first longevity" mean?

Nutrition is the foundation – not pills.

Many health goals can be supported by targeted nutrition. Nutritional supplements can be useful, but they should complement, not replace.

That's why at devyne you'll primarily find:

  • functional foods
  • high-quality oils
  • nuts, seeds, and plant-based ingredients
  • ferments
  • selected supplements
What makes devyne different from other shops?

devyne is not a typical supplement platform.

Our unique features:

  • Focus on food instead of pills
  • Curated selection instead of an overloaded shop
  • Orientation towards longevity routines
  • Combination of functional food and supplements
  • Focus on quality, origin, and scientific findings
Is Devyne scientifically sound?

Yes! devyne is supported by a scientific advisory board. We are guided by current knowledge from:

  • Nutritional medicine
  • Preventive medicine
  • Longevity research
  • Metabolism and microbiome research

Our content is for information and inspiration – it does not replace medical advice.

What products can I find at devyne?

Our product range includes:

  • functional foods
  • nuts and seeds
  • high-quality vegetable oils
  • fermented foods
  • adaptogenic botanicals
  • selected nutritional supplements
  • longevity routines and sets
What does longevity mean?

Longevity means living as long as possible in a healthy and vital way.

It's not just about lifespan, but about healthspan – the time during which we are healthy and active.

What role does nutrition play in longevity?

Nutrition is one of the most important factors for healthy aging.

Many studies show connections between nutrition and:

  • Cardiovascular health
  • Metabolism
  • Inflammatory processes
  • Gut health
  • Cell protection
What are longevity routines?

Longevity is rarely based on a single product.

Much more important are routines, i.e., recurring habits such as:

  • balanced diet
  • regular exercise
  • good sleep
  • stress management
  • targeted nutrient supply
What are functional foods?

Functional foods contain natural ingredients that go beyond mere nutrient supply.

Order & Account

How can I order?

Simply add products to your shopping cart and proceed through the checkout process.

Do I need a customer account?

No, but an account makes future orders and tracking easier.

Can I change my order afterwards?

As long as it hasn't been sent – ​​just get in touch with us.

How can I delete my account?

You can have your account deleted at any time via customer service.

Shipping & Delivery

How long does shipping take?

Usually 2-4 working days within Germany.

How can I track my delivery?

You will receive a tracking link via email as soon as your package has been shipped.

Do you ship internationally?

Yes, we ship throughout the DACH region (Germany, Austria, Switzerland).

How much does shipping cost?

Free shipping for orders over a certain amount — otherwise see shipping costs at checkout.

Which shipping carrier do you use?

We ship with reliable shipping partners such as:

  • DHL
  • DPD
  • UPS

payment

What payment methods do you offer?

Credit card, PayPal, Klarna, Apple Pay, Google Pay, SEPA

Is the payment process secure?

Yes, all payments are processed through certified payment service providers according to the highest security standards.

Returns & Refunds

Can I return products?

Unopened products within 14 days.

How does the return process work?

Just contact support briefly, and you'll receive all the information via email.

When will I get my money back?

Once the goods have arrived and been inspected – usually within 7 days.

Product information & application

Are your products safe and tested?

Yes. All Devyne products are lab-tested and meet strict quality standards.

Can I combine multiple products?

Yes – many are synergistically developed.
If taking medication: consult your doctor.

How do I take the products?

The dosage is clearly indicated on each product.
Feel free to contact me if you have any questions.

Ingredients, Quality & Production

Where are the products manufactured?

In Germany and the EU.

Are the products vegan/gluten-free/lactose-free?

Depending on the product – details can be found on the respective product page.

Do you use fillers or additives?

No, we focus on clean formulations without unnecessary additives.

Are the products organic?

Almost our entire product range is organic.

Health & Safety

Can I combine Devyne products with medication?

Please consult a doctor beforehand.

Can I take these products during pregnancy?

We recommend consulting your doctor.

contact

How do I contact support?

By email to support@devyne.com

Response time: usually within 24 hours.